Privacy Policy

Disco operates an event discovery, ticket purchase, ticket management, organizer communication, and Backstage organizer service.

We collect information to run the service, show relevant events, process transactions, provide support, prevent fraud, maintain security, and comply with law.

We do not sell personal information.

For the purposes of applicable data protection laws, Disco is the data controller of personal information collected through the service unless stated otherwise.

If you have questions about data processing or privacy requests, contact help@joindis.co.

Paid purchases and organizer payouts may be processed through PayPlus, UPay, and related acquiring, clearing, banking, or payout partners. These providers may receive information needed to process payments, prevent fraud, verify transactions, handle refunds, manage chargebacks, issue receipts, process organizer payouts, and provide support.

Disco does not store full card details. We may store payment identifiers, statuses, amounts, currency, last four digits, transaction ids, or similar information when available and needed to operate the service.

We use contact details to send verification codes, purchase confirmations, tickets, event updates, support messages, service notices, event drops, and marketing messages where permitted.

You may opt out of marketing communications where an opt-out is available, but you may still receive operational, security, purchase, ticket, or support messages.

We do not sell your information. We share information only when needed to operate Disco, support users, process transactions, comply with law, or protect the service.

Application data is stored using Firebase and Google Cloud. Payment, messaging, email, hosting, and analytics providers may store data on our behalf or as needed to provide their services.

We use reasonable security measures designed to protect personal information, but no system is completely secure.

Accessibility and display preferences may be stored in your browser using local storage and do not require an account login.

We retain personal information only as long as necessary for the purposes described in this policy, including service operation, support, security, fraud prevention, disputes, tax, accounting, and reporting.

Retention periods may vary depending on information type, account activity, event or ticket status, legal obligations, and operational needs.

When information is no longer needed, we delete it, anonymize it, or restrict its use according to the circumstances and applicable law.

You may request access, correction, deletion, or a copy of personal information by contacting help@joindis.co.

We may need to verify your identity before responding. We may be unable to delete certain information when we need to retain it for security, fraud prevention, transactions, legal obligations, disputes, or legitimate business records.

Some Disco features may show social signals, such as saves, interest, invites, friends, or attendance, when the feature is available and permitted by your settings and state.

We aim to present social information in a way that respects privacy choices, blocks, friend removals, and visibility limits. Social signals should not be treated as a guarantee that a specific person will attend an event.

We may use cookies, local storage, and similar tools to keep preferences, support authentication, improve performance, measure usage, diagnose bugs, and protect the service.

You can control cookies through your browser, but blocking cookies or local storage may affect some features.

The service is not intended for users under 18. If you believe a minor provided information contrary to this policy, contact us.

Information may be processed or stored outside your country, including in countries where Disco, its providers, or partners operate.

Where required, we use appropriate safeguards for international transfers of personal information.

Where GDPR or similar law applies, we process information based on consent, contractual necessity, legitimate interests, legal obligations, and protection of vital interests where relevant.

Depending on applicable law, you may have rights to access, correction, deletion, restriction, objection, data portability, and complaint to a supervisory authority.

We comply with Israeli Privacy Protection Law, 1981, and other applicable Israeli privacy requirements where relevant to the service.

Disco uses algorithms to generate recommendations, matches, and relevance signals. These systems are not intended to make decisions that produce legal or similarly significant effects about you.

We may update this policy from time to time. When a material change is relevant to your use, we will take reasonable steps to notify you through the service or available contact methods.

Questions about this policy or data requests? Email help@joindis.co.